Bell has notified some customers around Koshlong that they are experiencing problems with their tower in Donald. An increased number of customers has slowed the speed of internet, but in addition, connections may be dropped entirely when your Bell cellular internet device (eg, a Turbo-Hub) switches between LTE and 3G.

If you are having this problem and haven’t reported it, please do as so at 1-800-667-0123. The more complaints received, the greater pressure on Bell to remedy the problem. If you have previously reported a problem, you maybe eligible for a refund for the time your service has been disrupted/ malfunctioning. This is known to go back to at least May 23, 2021.